Privacy policy

 TradeMation Policy

Privacy Policy

Effective Date: 26/03/25
Last Updated: 26/03/25

Welcome to TradeMation

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services, including our website, trading bot (AI Bankers EA), Instagram page, digital products, and one-on-one consultations.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you interact with TradeMation, we may collect:

Full name
Email address
Phone number
Country of residence
Social media handle (e.g., Instagram)
Payment information (processed via third-party services)
Trading account details (broker name, account type, MT4/MT5 login, balance)
b. Usage Data

We may collect information about how you access and use our platform:

IP address
Device type
Browser information
Referral source
Pages visited, time on site, and click data
Chat and communication history with our team
c. Third-Party Integrations

If you connect with third-party platforms (e.g., brokers, payment processors, Telegram, Instagram), we may receive data subject to their privacy policies.

 

2. How We Use Your Information

We use the collected information to:

Deliver and improve our products and services (e.g., AI Bankers EA signals, automation features)
Process payments and fulfill orders
Set up trading bots or personalized automation
Provide technical support and respond to inquiries
Send you updates, newsletters, and promotional material (with opt-out option)
Conduct analytics and improve customer experience
Comply with legal obligations and prevent fraud or abuse

3. Legal Bases for Processing (GDPR Users)

For users in the European Economic Area (EEA), our lawful bases for processing include:

Consent
Performance of a contract
Legal obligation
Legitimate interests, such as improving services and marketing (provided your rights do not override these)

 

4. How We Share Your Information

We may share your information with:

Trusted third-party service providers, including payment processors (e.g., Stripe), CRM platforms, hosting providers, and brokers (if applicable)
Legal authorities if required by law or to protect our rights
Business partners with whom you have expressly agreed to share information (e.g., signal group admins or affiliates)
We do not sell your personal data to third parties.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. You may request deletion of your data at any time.

6. Your Rights

Depending on your location, you may have the following rights:

Access your personal information
Correct or update inaccurate information
Request deletion of your data
Withdraw consent at any time
Object to certain processing or request data portability
To exercise any of these rights, please contact us at [Insert Contact Email].

7. Security

We take reasonable steps to protect your personal information using industry-standard technical and organizational measures. However, no online transmission is 100% secure.

8. Marketing Communications

You may receive emails, messages, or social media communications from us. You can opt out at any time by clicking “Unsubscribe” or by contacting us directly. We comply with CAN-SPAM and other applicable marketing laws.

 

9. Cookies and Tracking Technologies

Our website and platforms may use cookies, pixels, and similar technologies to improve functionality, track user behavior, and deliver targeted ads. You can manage cookie settings in your browser.

10. International Data Transfers

Your data may be transferred to and stored in countries outside your own, including Canada and the United States. We take appropriate safeguards to ensure your data is protected, especially if you are located in the EEA.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If you believe we have received such data, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

TradeMation
Email: [Insert Email Address]
Instagram: @Trade.Mation

 

No Refunds Policy
All purchases made through TradeMation are final. Due to the nature of our digital products, services, and proprietary trading systems, we do not offer refunds under any circumstances. Please ensure you fully understand the product before making any payment.

 1-on-1 Consultation Before Payment
Before accessing any premium TradeMation services, clients are required to complete a 1-on-1 consultation call. This step ensures alignment with your trading goals, clarifies expectations, and protects both the client and TradeMation from misunderstandings or misuse.

 AI Bot Disclaimer
Our proprietary AI trading systems (including AI Bankers EA) are designed to assist in trading but do not guarantee profits. Trading carries inherent risk, and past results do not guarantee future performance. Always use responsible risk management.

Community Conduct
We foster a positive and growth-focused environment. Any toxic, disrespectful, or spam-like behavior in our groups (Telegram, Discord, etc.) will result in an immediate ban without refund.

 Intellectual Property Protection
All TradeMation tools, indicators, expert advisors (EAs), content, and training materials are the exclusive intellectual property of TradeMation. Unauthorized sharing, duplication, or resale will lead to immediate legal action.

Risk Acknowledgment
By engaging with TradeMation’s services, you acknowledge that you are solely responsible for your trading activity. TradeMation does not manage your funds or execute trades on your behalf. Use of our tools is at your own risk.

Support & Updates
We provide consistent support to active members through our official channels. Our team works diligently to roll out timely updates and provide technical assistance. Response times may vary depending on demand.

 
Privacy Policy
a. Information We Collect
We may collect personal information such as your name, email address, trading goals, and Telegram/Discord handle during onboarding. This is strictly used to provide personalized support and ensure service compatibility.

b. How We Use Your Information
Your information is used solely for:

Delivering and managing services
Improving user experience
Internal analytics (non-identifiable)
We do not sell or share your data with third parties.
c. Communication Consent
By joining TradeMation, you consent to receiving messages from our team via email, Telegram, or other platforms for service updates, reminders, or educational content.

d. Data Security
We take appropriate steps to safeguard your personal data from unauthorized access or misuse. However, no online system is 100% secure, and you use our services at your own risk.

e. Account Termination & Data Removal
Upon request or account closure, your personal data will be deleted from our systems within 14 days, except where retention is required for legal or operational reasons.